HCMUD 383 has implemented a digital notification system to inform residents quickly of a water, sewer, drainage, or other District related event or situation.
Residents registered for this free service will receive text and/or email notification explaining the basics of the situation with a short link to the news post on the District website with more complete details.
Residents may receive a notification to inform them of situations such as water shutoffs for construction or repair, boil water notices, flood warnings, upcoming major District events such as elections or community events, etc.
Residents will only receive notifications that apply to their neighborhood or zone. For example, a notice about a water outage scheduled for a specific street for repairs will only be sent to those affected in that area. This will limit any unnecessary notifications being sent to those it does not apply to.
Residents may register additional phone numbers and email addresses for free using the form below. There are no limits or requirements, however it is recommended that at least two members per household register to receive notifications. Address information provided below will help determine your neighborhood and notification zone.
Residents may opt out of the service at any time by simply replying “Stop” to any texted notification.
Resident contact information provided will only be used by the District and its consultants for resident notification purposes as described above and will not be made public, shared or sold.
Residents may use the Contact Us page on the website for assistance or to ask any questions.