Bill Payment Information

Online Billpay

To register your account online or to pay your bill, click here

Customer Support

For billing, service requests and other inquiries use the following:

General Customer Service Number: (281) 367-5511

Customer/Billing Inquiries Email: General@MunicipalOps.com

For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:30 a.m. to 5:00 p. m., with the exception of holidays.

Our payment hours are:

Oak Ridge Office
27316 Spectrum Way
Oak Ridge, TX 77385

Phone: 281-367-5511
Monday through Thursday from 8:00 a.m. to 5:00 p.m.
Friday from 8:30 a.m. to 5:00 p.m.

Katy Office
1825 N. Mason Road
Katy, TX 77449

Phone: 281-347-8686
Monday through Thursday from 8:00 a.m. to 4:00 p.m.
Friday from 8:30 a.m. to 4:00 p.m.

For after-hour emergencies, please contact our dispatch team at 346-202-2216.

Water Rate Info

Use the chart below to estimate your water bill.
Note: Legend items can be toggled by clicking on them.

Rate Schedule

Below shows the cumulative water rate schedule.

13.75Minimum monthly charge per Equivalent Single Family Residential equivalent connection for water as determined by the District's engineer (includes first 1,000 gallons usage per User)
1.00Water rate per 1,000 gallons metered water for usage between 1,001 gallons and 10,000 gallons
1.50Water rate per 1,000 gallons metered water for usage between 10,001 gallons and 20,000 gallons
2.75Water rate per 1,000 gallons metered water for usage between 20,001 gallons and 30,000 gallons
4.00Water rate per 1,000 gallons metered water for usage between 30,001 gallons and 40,000 gallons
4.50Water rate per 1,000 gallons metered water for usage over 40,000 gallons
NHCRWA Fee

All Users shall be billed a monthly fee per 1,000 gallons of water used equal to the surface water charge imposed on the District by the NHCRWA.

For more information regarding the NHCRWA Fee click here.